For stock non custom
or personalized items your satisfaction is 100% guaranteed.
If you are not completely happy with your purchase - within 14 days of
receipt you must package the item and return it to us - and we will
submit to you a refund less of your purchase amount less a 15%
restocking fee but plus shipping for one way.
If the item is defective - we will refund you 100% including for the shipping both ways.
For custom made or personalized items - if you are not happy with the
workmanship or the spelling is wrong - we will give you a full credit
or exchange. There will be pre-approval stages before
item(s) go to production - so THERE WILL BE NO REFUNDS ON CUSTOM OR PERSONALIZED ITEMS.
If you have ANY questions regarding this please feel free to email us at any time.
Know that we appreciate your business and our intention is to make only the highest quality products with the utmost care.
