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You are here: Home > RETURN/REFUND POLICY
For stock non custom or personalized items your satisfaction is 100% garanteed.   If you are not completely happy with your purchase - within 14 days of receipt you must package the item and return it to us - and we will submit to you a refund less of your purchase amount less a 15% restocking fee but plus shipping for one way.

If the item is defective - we will refund you 100% including for the shipping both ways.

For custom made or personalized items - if you are not happy with the workmanship or the spelling in wrong - we will give you a full credit or exchange.   There will be pre-approval stages before item(s) go to production - so THERE WILL BE NO REFUNDS ON CUSTOM OR PERSONALIZED ITEMS.

If you have ANY questions regarding this please feel free to email us with at any time.

Know that we appreciate your business
and our intention is to make only
the highest quality products with the utmost care.  




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